Privacy policy

A plain-language record of what the quote form collects, how we use it and your choices.

1. Who we are

This policy covers rentatoilet.co.za ("Rent a Toilet", "we", "us"), a request service for toilet hire. We are responsible for the personal information you send through this website or by phone.

2. What we collect

The quote form asks for your name, phone number and email; your suburb and city; what you need (wedding or event, VIP trailer, building site, not sure); the date you need it; the number of people or workers; and anything you add in the notes box. Our hosting and security providers also see basic technical details such as your IP address, browser type and the time of your visit.

3. Why we use it

To receive your request, work out which area you are in, pass it to a hire company that can quote, follow up, stop spam and abuse, and check that the service works.

4. Who sees it

Hire companies may pay to receive requests. We pass your request to the hire company that serves your area and will quote, and only what it needs: your name, phone number, email, area, date, number of people and notes. We do not sell your details or send them to a list of companies who all phone you. Our service providers (web hosting, the system that delivers your request, and email) process the information only to make that work. We share information when the law requires it, or to protect legal rights or investigate abuse. We never publish what you send us.

5. How long we keep it, and how we protect it

We keep your request only as long as we need it to handle it, deal with any follow-up or dispute, and meet legal duties. When we no longer need it, we delete it. Your information is sent over an encrypted connection and stored in systems with restricted access. No website or storage system is completely secure, but we take reasonable steps to protect it.

6. Analytics and cookies

We use Google Analytics (provided by Google, which may process data outside South Africa) to see which pages people visit and whether the form works. It uses cookies or similar identifiers, and IP addresses are anonymised. It does not receive your name, number or email from the form. You can block or delete cookies in your browser settings.

7. Your rights under POPIA

The name, phone number, email, suburb, city and what you need are required to send a request. The date, number of people and notes are optional. We use your details only for your request, not for marketing. Under South Africa's Protection of Personal Information Act you may ask whether we hold personal information about you; ask to see it; ask us to correct it; ask us to delete it or stop using it where the law allows; object to how we use it; and complain to the Information Regulator (inforegulator.org.za). We may need to check who you are first. Some information may have to be kept where the law requires it.

8. Contact about privacy

Call 060 086 9889 and say the call is about personal information you sent through rentatoilet.co.za. If we change this policy, the new version will be posted here with its date.

Last updated: 14 November 2026.